Category: Featured in the Media
-
AI book recommendations in public libraries, six months and 6,867 questions later
Six months after becoming a reading coach, Kyyti libraries’ AI Navigator has answered 6,867 questions from 2,689 patrons around the clock. Combining AI with librarians’ curated lists and live collection data, it recommends available books while supporting staff rather than replacing them, and gives patrons a practical lesson in using and evaluating AI.
-
Kyyti libraries’ AI experiment to be From Pilot to Permanent: How Kyyti Libraries’ AI Chatbot Won Over Patrons
We are featured again on kirjastot.fi, with good news!Below is the English translation of the Finnish news post published on Kirjastot.fi on 25 July 2025 Kyyti Libraries’ AI trial succeeded – the service will be made permanent At the beginning of March, the Kyyti Libraries’ home page launched a chat service intended for a limited…
-
Kyyti Helpdesk on Kirjastolehti
We are featured on the March issue of the printed Finnish magazine Kirjastolehti, the publication of the Finnish Library Association. In line with the ongoing development of AI-powered services in Finnish public libraries, Kotka City Library is piloting an innovative chatbot service built by Biblioworks.ai on the Kyyti platform. The project explores the use of…
-
Kyyti Helpdesk on Kotka municipality website
Finnish version at kotka.fi website. English version screenshot (click for full size):
-
Kyyti Helpdesk on kirjastot.fi
Finnish version at kirjastot.fi website. Automatically translated version (click for full size):